With the tug-of-war between mammoth social media platforms for daily users, 2018 is poised to become the biggest year for technological advancements in the industry. As social norms related to social media change, here are the top 5 trends we expect to become mainstream this year.

Artificial intelligence (AI, or “machine learning”) has quickly transformed from science fiction to reality, and is currently on track to become an integral part of the corporate business environment. According to experts, by 2020 eighty five percent of all customer interactions with a business will occur via machine learning programs.

Technology is constantly changing and evolving. And while many of these changes are designed to add convenience to people's lives, there is a chance that some technological advances can do much more. Artificial intelligence (AI) is a form of technology that may have the potential to do real good for humankind through applications in the healthcare industry.